All the answers you need, before you step on board

Frequently Asked Questions

You can book directly online through our website or contact us via email or phone. Our team will guide you step by step and confirm your reservation quickly.

In case of severe weather conditions (dense fog, heavy rain, strong winds), the service will be ensured through a combined transfer (car + water taxi) at no extra cost. Your safety is always our top priority.

Yes, each taxi can carry luggage without any issues. We just ask you to notify us in advance if you have large or numerous bags, so we can assign the most suitable boat.

Yes, we are happy to welcome your four-legged friends on board. Please let us know during booking and keep your pet on a leash or in a carrier if necessary.

Yes, you can cancel your booking up to 24 hours in advance without penalty. For cancellations within 24 hours of the service, please contact us directly to evaluate the situation together.

Book your water taxi
in just a few clicks

With Venice.taxi, you can organise your private transfer in Venice quickly and easily. Choose your route and time, then relax: we’ll take care of everything. No waiting, just comfort and punctuality.